OUR PRICES:                                                             

UNFORTUNATELY, WE CANNOT POST OUR PRICES ONLINE BECAUSE THEY ARE CONSTANTLY BEING UPDATED DEPENDING ON THE MARKET TRENDS, THEREFORE, IF YOU NEED INFORMATION ABOUT OUR MORE RECENT PRICES PLEASE DON’T HESITATE TO CONTACT US.

TEMPORARY STORAGE:

ORDERS PROCESSED AND READY FOR PICK UP / DELIVERY MAY REMAIN STORED IN OUR FACILITIES TO A MAXIMUM OF 15 DAYS. IF THE CUSTOMER IS NOT ABLE TO RECEIVE NOR PICK UP THEIR ORDER AFTER 15 DAYS, STORAGE FEES WILL APPLY.

ORDERS PLACED BY PHONE:

PAYMENT FOR ALL FEES AND TAXES INCURRED BY THE PURCHASE OF MATERIALS AND SERVICES RENDERED BY US WILL BE THE CUSTOMER’S RESPONSIBILITY, WITH THE EXCEPTION OF TAXES OWED BY US BY LAW.

IN CASE WE DON’T RECEIVE A ORDER CONFIRMATION IN WRITING BEFORE THE ORDER IS SCHEDULED TO BE MANUFACTURED, THE CUSTOMER WILL BE RESPONSIBLE FOR THE VERACITY OF THE ORDER.

AT CUSTOMER’S REQUEST, WE WILL PROVIDE AN ORDER CONFIRMATION IN WRITING; PLEASE TAKE NOTE THAT IT MAY  DELAY THE CUSTOMER’S ORDER FOR PROCESSING.

PACKAGING COSTS:

OUR TRIM IS MANUFACTURED WITH A PLASTIC COVER FOR PROTECTION WITHOUT AN ADDITIONAL CHARGE.

EXTRA FEES WILL INCUR IF THE CUSTOMER PREFERS CARDBOARD SHIPPING BOXES.

WE CHARGE A STANDARD PRICE PER CARDBOARD SHIPPING BOX OF $45.

 

ORDER PICK-UP:

WHEN PICKING UP AN ORDER AT OUR FACILITY, THE CUSTOMER IS  RESPONSIBLE FOR SAFELY ATTACHING ALL ITEMS TO HIS VEHICLE BEFORE DEPARTURE. ALSO, THE CUSTOMER SHOULD BE AWARE IF HIS VEHICLE IS CAPABLE OF HANDLING HIS ORDER’S SIZE AND WEIGHT. WE ARE NOT LIABLE FOR ANY DAMAGE DONE TO A VEHICLE WHILE PICKING UP AN ORDER.

 

SHIPPING:

PLEASE MAKE SURE YOU PLAN AHEAD THE PLACEMENT OF YOUR ORDER TO ALLOW FOR UNFORESEEABLE DELAYS CAUSED BY EITHER PRODUCT AVAILABILITY OR THE DELIVERY CARRIER’S WORK LOAD. WE ARE NOT TO BE HELD RESPONSIBLE FOR ANY DELAYS THAT ARE OUT OF OUR CONTROL.

 

DELIVERY:

OUR STAFF WILL MAKE SURE THAT ALL ORDERS ARE PLACED CORRECTLY AND SECURELY ON THE DELIVERY VEHICLE. IF THE CUSTOMER RECEIVES AN ORDER WITH MATERIALS DAMAGED DURING THE TRANSPORTATION FROM OUR FACILITY TO HIS  LOCATION, THE DELIVERY CARRIER WILL BE RESPONSIBLE FOR SUCH DAMAGES. GALVATEC IS NOT RESPONSIBLE FOR ANY MATERIAL DAMAGED AFTER LOADING THE DELIVERY VEHICLE.

 

RETURNS:

ORDERS WITH CUSTOM SPECIFICATIONS AND ANY TYPE OF TRIMS DO NOT QUALIFY UNDER OUR RETURN POLICY.

ANY ITEMS QUALIFIED TO BE RETURN BY US, WILL INCUR A STANDARD RESTOCKING FEE, WHICH WILL BE CALCULATED BASED ON THE MATERIAL’S QUALIFICATION FOR MARKET’S RESALE AND ITS PRESENT STATE.

ORDER CANCELLATION:

AFTER AN ORDER HAS BEEN PLACED FOR MANUFACTURING AND OUR STAFF IS IN THE PROCESS OF FULFILLING THAT ORDER, IT CANNOT BE CANCELLED DUE TO LABOR AND MATERIAL ALREADY UTILIZED IN SUCH ORDER.

IF AN ORDER OF MATERIALS WE HAVE IN STOCK IS CANCELLED, MONEY WILL BE REFUNDED WITH A DEDUCTION OF A RESTOCKING FEE.

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